Frequently Asked Questions
Will you restock out of stock items?
If an item you're interested in is out of stock, do sign up for back-in-stock notifications. We will use sign ups to gauge whether to make more of a particular item.
What is your return policy?
As a small outfit with limited releases, all sales are final. That said, we are glad to work with you in the event of a missed defect in workmanship or need for repair. While we source only the best leathers, leather is a is a natural material that has lived a life, and has inherent variances and characteristics that make each hide unique.
What is the difference between hand and machine stitching?
The saddle stitch with a waxed linen or poly-bonded thread is one of the most durable stitches. The maker uses two needles with one thread between them, and passes the needles through a single hole with every stitch. If one stitch should break, the seam will continue holding together. The saddle stitch has endured for a reason, and its signature slanted stitch is a recognized classic.
Do you do custom work?
Our passion is creating our own designs and bringing them to fruition. We do not do custom work at this time, but are certain you will be able to find local leather artisans who do.
Where is your leather sourced?
We source our hides and skins from the best tanneries throughout Europe, mainly Italy and France. The tanneries we have carefully selected follow time-honored methods of creating beautiful hides and skins.
On each product page you will find information regarding the type of leather and its country of origin.
Can I special order an item?
By spending concentrated time creating pieces for periodic, limited release, we are better able to focus on the creative process. If something you would like to purchase is out of stock, sign up to be notified of restocking. If there is demand for a particular item, there's a chance we will make more of it.
Please join our mailing list to be notified of upcoming releases.
What is an "atelier"?
“Atelier” is French for a workshop or studio, particularly used for art or design. Our workshop is a creative space so "atelier" seemed apropos.